Shipping Policy

Thank you for choosing ShopLunovia! We strive to provide you with the best customer experience possible, including efficient processing and shipping of your orders. Please take a moment to review our shipping policy below.

 

 

Processing and Shipping Times: 

We understand the importance of receiving your order promptly. Our dedicated team works diligently to process and ship out parcels within 1-3 business days from the date of purchase. However, please note that during peak seasons or promotional periods, there may be slight delays. We appreciate your patience and understanding.

 

Delivery Time: 

While we aim to deliver your orders in the shortest possible time frame, delivery times can vary depending on various factors such as shipping destination and courier efficiency. Typically, our standard delivery takes approximately 6-18 business days from the date of shipment. However, please note that these delivery times are approximate and may vary due to unforeseen circumstances beyond our control.

 

Efforts to Expedite Delivery: 

At ShopLunovia, we constantly strive to improve our delivery services and reduce the time it takes for your order to reach you. We are actively working with our shipping partners to expedite the delivery process and shorten the overall delivery time frame. Rest assured, we are committed to providing you with the best possible delivery experience.

 

Order Tracking: 

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please note that it may take up to 24 hours for the tracking information to be updated in the courier's system.

 

If you have any further questions or require additional information regarding our shipping policy, please don't hesitate to contact us at

info@shoplunovia.com. Our dedicated customer support team will be more than happy to assist you.

 

Thank you for choosing ShopLunovia. We appreciate your trust and look forward to serving you with a seamless and enjoyable shopping experience.